NEWReplies in Hindi, Hinglish & 8 Indian languages

Every WhatsApp lead, answered in seconds.

Jawab replies, qualifies and books on WhatsApp while your front desk is busy — or asleep. Made for Indian clinics, salons, coaching institutes and D2C brands.

Official WhatsApp Cloud API · GST invoice for every payment · Live in about 2 weeks

Tue, 11:42 pm — the clinic closed at 7

AD

Aura Dental

Business account

Today

Message

While you slept

0bookings

₹0 collected via UPI

replies to every enquiry, day or night
24/7
markup on Meta's conversation fees
₹0
payments collected inside the chat
UPI
from sign-up to live on WhatsApp
~2 wks

01The 11 pm problem

Your front desk goes home at 7. Your customers don't.

Patients, parents and shoppers message when they finally have a minute — after work, after dinner, after the kids sleep. By morning they've booked with whoever answered first.

52%

of a clinic's WhatsApp enquiries arrive while nobody is at the desk

Enquiries by hour414 chats · one week · illustrative

Jawab · every chat answered in <2s, 24×7

Desk open
12a6a12p6p
After hours — 217 chats During hours — 197 chats

02How it works

One enquiry, start to finish.

1/5 · 11:42 pm

Pooja messages. Your team is asleep.

Most enquiries arrive after hours. Without Jawab, this one waits until morning, and books elsewhere.

AD

Aura Dental

Business account

Hi, any slot tomorrow evening for an Invisalign check-up?

11:42 pm

03Industries

Not a generic chatbot. A playbook for your trade.

Consultations booked, no-shows cut

Triage by department, offer the doctor's real open slots, collect a token fee over UPI and send reminders 24 hours and 2 hours before.

The playbook

  1. Missed call

    WhatsApp reply in 5 seconds with the booking menu

  2. Enquiry

    Asks the department, offers the doctor's real open slots

  3. Booking

    Collects the consultation token on UPI

  4. 24 h and 2 h before

    Reminder with directions and a reschedule button

  5. After the visit

    Asks for a Google review and books the follow-up

Aura Dental · Indiranagar

Hi Rohit, your orthodontic consult with Dr. Sharma is tomorrow at 5:30 pm.

Opp. Metro Pillar 121, 100 Ft Rd. Valet parking at the rear entrance.

Please arrive 5 minutes early for digital intake.

9:02 am

Get directionsReschedule
WhatsApp for Clinics: the full playbook

04Product

One inbox for every chat, booking and rupee.

Built on the official WhatsApp Cloud API — no unofficial gateways, no banned numbers, no per-message markup.

Inbox · Aura Dental3 agents online
  • PSPooja SharmaAny slot tomorrow evening?
  • FAFarhan AliPrice for braces?
  • SISneha IyerCan I move my appointment?
  • VNVikram NairIs parking available?
  • ARAditi RaoI need to speak to the doctor
  • RMRahul MehtaCan I pay the token by UPI?

One inbox for the whole team

Your official number, shared by every receptionist and sales agent. The bot handles the routine; the moment someone needs a person, the chat lands with the right one — with the full history.

Flows without code

Keywords, conditions, slot pickers and payment links, wired together on a canvas.

Enquiry

Karthik R.₹1.4 Cr

Visit booked

Token paid

A pipeline in rupees

Deals move from enquiry to token paid on their own as the bot collects payments.

Diwali offer · 2,418 customers

Sent via Meta Cloud API · ₹0.78/conversation

Delivered99%
Read91%
Replied34%

Broadcasts at Meta's price

Festival offers and re-engagement campaigns, billed at official rates with no markup.

Collected today

₹18,400

₹500 from Meera N.PhonePe

UPI inside the chat

Send payment links, get paid in the conversation and issue the receipt automatically.

Everything else, included in every plan

Official WhatsApp Cloud APIHindi, English & Hinglish repliesMissed-call replies24 h and 2 h remindersGoogle review requestsGST invoicesTeam roles & permissions
Data stored in IndiaDaily owner summaryExcel & CSV importWebhooks & ERP linksQuick repliesLabels & notesAway hours & holidays

05Setup

Live before your chai goes cold.

  1. 1

    Connect your number

    Sign in with Facebook through Meta's official embedded signup and verify your business number. We walk you through the green-tick application too.

    ~5 min

  2. 2

    Start from your trade's playbook

    Pick clinic, salon, coaching, real estate or retail. Adjust the replies, timings, slots and prices to match how you actually work.

    ~15 min

  3. 3

    Go live

    Every new enquiry gets an answer in seconds. Your team jumps in only when it matters, and every booking and rupee shows up on the dashboard.

    Day one

06Pricing

Priced in rupees. No markup on Meta.

Starter

One practitioner, one boutique, one growing brand.

₹1,999/mo

+ 18% GST · billed monthly

One-time setup
₹15,000 + GST
Total to go live
₹20,058.82

Includes GST, paid when you sign up.

  • 1 WhatsApp number
  • 3 team logins
  • Up to 5,000 conversations a month
  • 24x7 automatic replies, menu and FAQs
  • Shared inbox with labels and notes
  • Customer CRM with full chat history
  • Missed-call message
Get startedor book a demo first

Growth

Most teams pick this

Busy clinics, multi-stylist salons and scaling D2C stores.

₹4,999/mo

+ 18% GST · billed monthly

One-time setup
₹35,000 + GST
Total to go live
₹47,198.82

Includes GST, paid when you sign up.

  • Everything in Starter, plus:
  • 2 WhatsApp numbers and 8 team logins
  • No fixed conversation limit
  • Unlimited automation flows
  • Sales pipeline and lead tracking
  • Festive broadcasts to your customer list
  • UPI payment links and GST invoices in chat
  • Follow-ups, review requests and a daily owner summary
Get startedor book a demo first

Multi-branch

Hospital chains, coaching franchises, large agencies.

₹12,499/mo

+ 18% GST · billed monthly

One-time setup
₹50,000 + GST
Total to go live
₹73,748.82

Includes GST, paid when you sign up.

  • Every branch in one workspace
  • Unlimited seats and super-admin
  • Webhooks and ERP integrations
  • A named success manager
  • 99.99% uptime SLA
Talk to us

All prices in rupees, plus 18% GST, with a GST invoice for every payment. Sign up online and you pay the setup fee and first month (or year) together; for quoted deals, setup is paid 50% on confirmation and 50% at go-live. The monthly plan starts at go-live, with a 3-month minimum; after that, cancel any time from the end of the paid month. Meta's WhatsApp message charges are separate: you top up a wallet and pay Meta's rates, with no margin from us.

Meta charges per message at its published India rates — about ₹0.86 for marketing and ₹0.12 for utility messages such as reminders, plus GST. Replies to customers are ₹0.12 each after the first 1,000 a month, which are free.

07Questions

Asked before signing up.

Something else? hello@jawabhq.com

  • No. You can move your existing business number onto the official WhatsApp Cloud API during setup. The only catch: a number on the API can't also be used in the WhatsApp Business phone app, so most clinics keep their personal number separate.

  • Meta charges per message, in rupees, plus GST: about ₹0.86 for a marketing message and ₹0.12 for a utility one like a reminder. Replies to customers cost ₹0.12 each after the first 1,000 a month per number, which are free. Jawab adds no markup.

  • Always. The bot handles routine questions and bookings, and hands the chat to a person whenever a customer asks for one or the question is outside what you've set up. Your team replies from the shared inbox, on the web or on their phones.

  • Data is stored in India, encrypted at rest and in transit, and handled in line with the DPDP Act. You control who on your team can see which conversations, and you can export or delete data at any time.

  • Choose a plan and sign up: add your business, then pay the one-time setup fee and your first month (or year), plus GST, in one payment. We then build your replies and flows with you, and you go live in about two weeks. Prefer to see it first? Book a demo and we'll quote for your business. Monthly plans can be cancelled any time after the 3-month minimum.

जवाब · jawāb · noun — an answer

Tonight's enquiries deserve an answer.

Leave your WhatsApp number and we'll call you to book a demo. We build your setup with you and you're live in about two weeks.